Microsoft Store Customer Support Is Awful

16712 hours 27 minutes 56 seconds. This is the amount of time I have now waited for the Microsoft Store to contact me regarding the $2600 order I placed on their online store. The one in which there are recorded chat logs of their service representatives unequivocally lying to me, several times, resulting in my purchase being cancelled and then delayed by several months.  I have read many stories online where others are having the same issues. This is status quo for the Microsoft Store.

In dealing with their antics, I had multiple service representatives tell me they would “personally” be contacting me with information and solutions to the errors they had made. Last I heard, my issue had been “escalated to a higher department” and they would be contacting me within 24 hours. The timer at the top of this page is how long I have now waited, patiently.

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Aww yeah, thanks Nest!

So after my silly Garage Heist dropcam video gained moderate popularity, the fine people at Nest Labs decided to send me some free stuff! Everything I will need to thwart future heists.

The card puts it over the top. This really put a smile on my face today.

How to enable Bridge mode on a Telus v1000h/v2000h without root access!

I was cleaning up my network today and was frustrated that I couldn’t enable bridge mode on my Telus Actiontec v1000h modem/router to put it into a modem-only state. The problem is that Telus changed the root/tech passwords on firmware 31.121L.13 and nobody knows what they are. My buddy Mike told me to try editing the webpage source and I’ll be damned it actually worked!

Basic Instructions (if you don’t want to watch the how-to video below):
1. Go to 192.168.1.254 (or whatever your gateway is) and log in to the admin/telus account.
2. Go to the Advanced Settings tab and open up WAN IP Addressing.
3. Open up your web browser’s developer tools (F12)
4. Search for <tr id=”id_rfc_1483_transparent_bridging” style=”display: none;”>
5. Change “display: none;” to “display: block;”
6. Select the now visible Transparent Bridging option on the page, then Apply
7. You’re done! You can see that the bridge is enabled on the Status tab under Connection Status > ISP Protocol.

Hidden Retractable Caster Mobile Base Design – Beaver 3800 Jointer Restoration

I restored a Beaver 3800 Jointer and built a retractable caster mobile tool stand for it. I got the retractable caster idea from Carl Holmgren (see video). He is the retractable caster mobile tool stand master! I didn’t have any plans when I built it. 2015-03-22_09-56-26_IMG_1671

Build log image gallery and video below.
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Garage Heist: This guy broke into my garage through the ceiling!

So I get a security alert at 3am, didn’t see it until 9am when I woke up. Turns out this guy busted into my garage through the ceiling!!

All jokes aside, I spent about 5 minutes editing the clip to include the Mission Impossible theme song. Wasn’t even planning on sharing it with more than a few friends. Thing went viral and hit the front page of Reddit!

See: Reddit Post